XG-Return policy

We offer a full refund or replacement for quality-related issues within 30 days of receipt.
This includes problems such as manufacturing defects, hardware malfunctions, or other product issues that affect normal use under standard conditions.

To initiate a refund or replacement request, customers are required to provide clear photographic or video evidence showing the issue in detail.
This helps our support team review the case efficiently and provide a fair and accurate resolution as quickly as possible.

Once the issue is confirmed, we will arrange the appropriate solution based on the situation, including either a full refund or a replacement product.
Our goal is to ensure that every customer receives reliable after-sales support and a satisfactory shopping experience.

If you need assistance, please feel free to contact our support team at phamvan.vy97004@gmail.com.
We are committed to responding promptly and helping resolve any product-related concerns in a timely manner.